Our tablet-based electronic process used at the point-of-sale with customers leads to higher security and efficient processing in real-time with real results. The moment the outsourced sales specialist clicks “submit”, customer data is validated, then removed from the device and sent directly to our clients' databases.
To protect your brand, all outsourced sales specialists complete a robust product training program to deliver the highest quality sales and customer service to your potential customer. Safeguarding our clients' reputation is our top priority.
In 2014 alone, Credico's outsourced sales teams signed more than five million customers for our clients globally with an average retention rate of 86%. By actively monitoring the quality metrics and identifying trends, Credico ensures the delivery of quality customers.
Our market-leading infrastructure reinforces our commitment to quality. Our Client Services and Field Relations teams are consistently communicating key performance indicator trends to ensure adherence to client brand standards throughout our supplier sectors.